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Vouched Unveils Novel Identity Verification Solution for Telehealth Providers

Thursday, August 24, 2023

Vouched has introduced its latest solutions, VouchedRx and VouchedRx Plus, with the primary aim of simplifying the patient verification process for telehealth and digital health service providers. The rapid expansion of telehealth services has undoubtedly brought convenience to patients; however, it has also posed challenges for healthcare organizations and telehealth companies, particularly concerning the time-consuming and intricate patient identity verification process. To tackle these challenges head-on, Vouched has developed VouchedRx and VouchedRx Plus, which are designed to enable telehealth providers to elevate patient experiences and access new revenue streams by effectively onboarding more patients. The key features and advantages of these solutions include:

Key Features & Benefits:

  • Real-Time Identity Verification: VouchedRx leverages cutting-edge AI-driven technology for instant patient identity verification. It encompasses facial recognition, document authentication, and data validation to yield rapid and accurate results. For those seeking heightened compliance, VouchedRx Plus offers all the functionalities of VouchedRx, along with additional features tailored to meet more stringent regulatory requirements.
  • Customizable to Business Needs: Both VouchedRx and VouchedRx Plus offer high levels of customization, allowing telehealth companies to tailor workflows according to their specific needs. From verifying high-risk prescriptions to streamlining low-risk prescription processes, these solutions can accommodate a wide range of requirements.
  • Efficient Onboarding: The conventional manual verification processes often lead to days-long patient onboarding periods. VouchedRx revolutionizes this experience by significantly reducing the average onboarding time to a matter of minutes or less per patient. This accelerated onboarding not only boosts patient satisfaction but also positions telehealth providers as pioneers in delivering efficient and patient-centric care.
  • Regulatory Compliance: Adhering to strict regulatory obligations such as HIPAA is crucial for telehealth providers. VouchedRx is purpose-built to assist telehealth providers in meeting these requirements and ensuring the security and confidentiality of patient data. By employing VouchedRx, digital health providers can mitigate the risk of non-compliance penalties and uphold their legal commitments through effective identity verification.
  • Enhanced Patient Experience: Patient attrition due to complex procedures and delays can be detrimental to telehealth providers. VouchedRx addresses this by offering a seamless onboarding experience that fosters patient loyalty and satisfaction.
  • Fraud Prevention: The AI algorithms employed by VouchedRx meticulously analyze patient photos to ensure alignment with their identification documents, thereby minimizing the risk of identity fraud. Furthermore, Vouched's identity platform integrates data from various sources to cross-verify and authenticate patient information, mitigating the likelihood of patients providing false information.
  • Operational Efficiency: VouchedRx optimizes the patient verification process, resulting in substantial operational cost savings for telemedicine providers. This increased efficiency empowers telehealth providers to concentrate on providing high-quality healthcare services, ultimately leading to enhanced operational efficacy. Through simplifying the onboarding process, ensuring compliance, and elevating patient experiences, VouchedRx empowers healthcare entities to achieve growth while upholding the highest standards of security and efficiency.



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